5G RCS: Create a Brand Experience Inside the SMS Inbox

Supports branded rich cards and interactive buttons; presentation and engagement depend on devices, operators, content, and user behavior.

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RCS (Rich Communication Services) is an operator-grade rich messaging standard. Your brand name and logo appear directly in the inbox, while messages can include image carousels, coupons, action buttons, and suggested replies.

Core Capabilities

Features, scope, and performance are subject to product documentation, test conditions, and the applicable agreement.

Verified brand display

Enterprise name and logo appear in the conversation after operator verification, improving brand trust and message recognition.

Rich card messages

Supports single images, carousels, and video cards to present products, campaigns, and services inside messages.

Buttons and suggested replies

Add action buttons such as Buy Now, Book Service, and View Details to shorten conversion paths.

Performance tracking

Track read rates, button clicks, and interactions to quantify each campaign.

Flexible template setup

Supports text, rich cards, carousels, and lists, with presentation selected for the use case.

In-message journeys

Users can browse, choose, and navigate directly from the message without opening a browser or app.

Use Cases

See which scenarios best fit your business.

🎁

Member marketing campaigns

Rich cards can present products, campaigns, and coupons with buttons; engagement depends on content, devices, and user behavior.

✈️

Travel service notifications

Send rich messages with flight information, seat maps, and check-in buttons so travelers can check in without opening an app.

🏦

Financial bill reminders

Embed repayment buttons and amount details in bill messages so users can reach payment in one step.

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E-commerce order tracking

Send order updates with logistics maps, delivery progress, and confirmation buttons to improve post-purchase experience.

How to Get Started

Get up and running in just a few steps.

Brand verification

Submit company information and brand assets to complete operator-side RCS brand verification.

Template design

Choose card types by use case, design message templates, and submit them for review.

API integration

Integrate RCS sending into your business system through a RESTful API.

Performance tracking

Review open, click, and interaction data using fields supported by the product.

Coverage & Access

Mainstream Android coverage with automatic SMS fallback

Frequently Asked Questions

Common questions about this product. Contact us if you need more help.

Do users need to install an app to receive RCS messages?

No. RCS is supported by operators in native messaging apps, where users can see brand logos, rich cards, and interaction buttons.

What materials are needed for brand verification?

A business license, brand logo, and brand introduction are typically required. We assist with operator submission throughout the process.

What is RCS coverage, and what happens if a user device does not support it?

For devices without RCS support, SMS fallback may be attempted as configured; delivery still depends on routes, numbers, and devices.

How long does brand verification take?

Operator review usually takes 1-2 weeks. We help prepare materials and follow up throughout the process.

Want to See How This Product Fits Your Business?

Share your use case and get a free integration proposal.

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